Customer Service

Solution for your problems from our experts

Spare parts

Our warehouse capacity, the high level of flexibility of our production sites and the dense logistics network ensure you get your spare parts in the shortest possible time

Service hotline

Solution for your problems from our experts


Upgrading of your injection moulding machine to adapt to your technical requirements

For perfect performance right from the start

Service fan

In today's climate, you must be able to expect more of modern injection moulding technology than just pro- ductivity. You need the confidence that your investment will pay off quickly and reliably, from the very first day and over the years irrespective of the demands you place on it. We assume responsibility for ensuring this with a whole range of technical services including our hotline, spare parts service, our training team, and our network of highly skilled service engineers.

We look forward to having the opportunity to prove all this to you at Sumitomo (SHI) Demag!

BIA - Resource efficiency through retrofitting

BIA reduces the energy consumption of older injection moulding machines by about 50 %
BIA currently operates a total of 43 injection moulding machines for 1-, 2- and 3-component technologies, most of which are from Sumitomo (SHI) Demag. read more