Customer Service

Solution for your problems from our experts

Spare parts

Our warehouse capacity, the high level of flexibility of our production sites and the dense logistics network ensure you get your spare parts in the shortest possible time

Service hotline

Solution for your problems from our experts


Upgrading of your injection moulding machine to adapt to your technical requirements

Retrofit - Cost-efficient upgrading of older machines

Service fan retrofit

Sumitomo (SHI) Demag`s Retrofit Service makes your older machines fit for new applications for example by retrofitting your system with state-of-the-art control technology, or by upgrading your plasticization unit to accommodate new injection molding techniques, or by extending your mono-machines to allow multi-component processing. Sumitomo (SHI) Demag machines are an investment and they deliver a service life that will exceed your expectations.

BIA - Resource efficiency through retrofitting

BIA reduces the energy consumption of older injection moulding machines by about 50 %
BIA currently operates a total of 43 injection moulding machines for 1-, 2- and 3-component technologies, most of which are from Sumitomo (SHI) Demag. read more

Extract from our Retrofit Summary

  • Cooling Water Flow Regulator (PDF)Download
  • smartDrive (PDF)Download
  • Machine optimization (PDF)Download
  • ErgoView - Display and print tool catalogues NC4/NC5 (PDF)Download

Freely programmable inputs and outputs
Freely programmable inputs and outputs

Mobile hot runner control system - ErgoHeat
Mobile integrated hot runner control